Love and Integrity in Business

Image Credit: http://quoteaddicts.com/topic/love-and-loyalty-quotes/

We watched Oonagh Harpur talks on "Love and Integrity in Business" for my CEO Series class a few days ago. The video has such a powerful message, and this is where Oonagh's inspiring talks come in, when she talked to their clients, customers and employees, she found out that they came to them because of who they were. Clients feel respected while employees feel trusted by the firm. She mentioned that, if they tell values of their company, they will attract people who will like them. People will work for them and clients go with them. Hence, it will good for their business. I truly believe in this statement, when you feel trusted, you enjoy working with them and you will stay longer with the company.

Oonagh site 3 examples of her experience:

1) Loving Clients - business more with clients will result business grow and create job

2) Recession during crisis - experience done during recession, help people to find a job

3) Loving people during good times -  ask four questions:   (1) Is it legal? 

             (2) How does it smell?  (3) What if it hit from the front page news? 

                     and (4) How would you tell your mum?

To relate my experience in #2...

During my previous work in Ayala Life, BPI take over to Ayala Life. Our Department (Mortgage Loans) was closed down by BPI. Some of my colleagues transferred to other department but most of them resigned including our executives. I was transferred to Group Department. It was disappointing because nobody talk to us on what will happen to the company. After a year, when BPI HR Manager, meet us and discuss about our salary and benefits.

Another experience I encountered, during the joint venture between BPI (Ayala Life) and Philam Life, our Sales Department was closed down while other departments stayed in joint venture. Our Sales executives and staff were given an early retirement. Some of them, re-apply to BPI and fortunately they were hired. Some of the staff that were hired, are now BPI officers. 

As parting message of Oonagh, people look to the leaders. Business is all about relationship between us human being, furnish by love and integrity.  This is true, a good leader is not all about how you will gain more money in the company. A good leader should also build a good relationship to co-workers and clients; by loving and respecting them as well as operating the business with integrity.

Reference:
https://www.youtube.com/watch?v=CObOhORvaYA