Friday, October 21, 2016

The Puzzle of Motivation from Daniel Pink

Employee leaves the job due to lack of motivation. In every business it is necessary to have an understanding about the puzzle of motivation so that it could be solved and ensure prosperity and success in the organization.

In the video showed to us, Daniel Pink expresses the disconnect between science and business with regards to motivation. First, he introduces the candle problem wherein the job is to attach the candle to the wall with a box of thumbtacks and matches so it don't drip. Two groups try to solve the problem - one is to timing to establish the norms, average how long it takes to solve the problem while the other one is give a reward such as money in the top 25% of the fastest. This shows that the group being given a money is 3.5 minutes slower than the other. Business works by giving bonuses, commissions and incentives. Incentives are designed to sharpen thinking and accelerate creativity however, it dulls thinking and blocks creativity. For a lot of task, these contingent motivators actually don't work or often do harm. In addition, for candle problems of any kind, in any field, the if-then rewards often destroy creativity and often don't work.

According to Daniel, there are three elements that combine to give intrinsic motivation. In the business setting it revolves around the following elements:
1) Autonomy - the desire to direct our own lives. Having complete control over the way you want things done to achieve a particular objective is what motivates people.
2) Mastery - the urge to get better or to develop skills. To achieve the best and keep on improving the performance standards is what mastery is concerned.
3) Purpose - the need to do what we do for reasons bigger than ourselves. Doing something meaningful and that is larger than the desires.

The secret to high performance isn't reward and punishments, but that unseen intrinsic drive - the drive to do things for their own sake. The drive to do things cause the matter. We can make business stronger as well as we can change the world, if we allow people to be more motivated by autonomy, mastery and purpose.

image credit: http://image.slidesharecdn.com/thesecrettoemployeemotivation-150121223132-conversion-gate01/95/the-secret-to-employee-motivation-7-638.jpg?cb=1439418050

What drives employees to peak their performance as well as to achieve business goals? I think, we need first to understand what motivates employees. Not every employee will be motivated by the same thing and not every program needs to be monetary. Some employees become more motivated when they are recognized and appreciated. Employees want to feel that they are good at their jobs as well as they want to feel that they are being heard.

References:
https://www.youtube.com/watch?v=rrkrvAUbU9Y
https://tedsummaries.com/2014/06/06/dan-pink-the-puzzle-of-motivation/
https://www.ted.com/talks/dan_pink_on_motivation/transcript?language=en
https://www.psychologytoday.com/blog/fixing-psychology/201301/the-puzzle-motivation-and-behaviorism
http://mollyl2018.blogspot.com/2015/04/puzzle-of-motivation-presented-by-dan.html
http://www.nateleung.com/the-answer-to-the-puzzle-of-motivation/

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