The Secret to Successful Crisis Management

What is the secret to successful crisis management?

We watched the video of Melissa Agnes as she discussed the secret to successful crisis management in the 21st century. I've learned that the successful crisis management is depend on your teams ability to manage the real time challenges and simultaneously managing the actual crisis in the real time. I also learned that in order to manage the team there should be trust, credibility and leadership in the crisis ultimately. In addition, let the team know how to identify risk and opportunity and instinctively know how to communicate, when to communicate and where to communicate in real time of crisis.

It is a great start to prepare for issues before it happen. Having a crisis management plan allows the company to react fast to any situation.

My goal is to take this things I have learned and apply them in my life. As Human Resources in our organization, I will take the lead to help the organization such as discuss with employees on the identified areas of concern as well as prepare management plan which work best during emergency situations.

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References:

Inspiring quote. Retrieved from 
http://image.slidesharecdn.com/101inspiringquotesaboutcommunication-curatedbyjeremybalius-130729080255-phpapp01/95/101-inspiring-quotes-about-communication-76-638.jpg?cb=1375085228

The Secret to Successful Crisis Management in the 21st Century - Melissa Agnes TEDx Talk from: https://www.youtube.com/watch?v=VQGEPEaEWtg